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Terms and Conditions

Terms and Conditions 

Generally, loans are granted either to a Speech-Language Pathologist (SLP) or an End User. SLPs can request equipment for: 1) Single-case evaluations with an end user; or 2) Long-term placements for ongoing usage in AAC-intensive settings.  End Users can request equipment to fulfill trial requirements set forth by their funding source, or at the discretion of their evaluating SLP. 

Regarding Loans to End Users: 

1) Purpose: Loans are available to End Users to fulfill funding requirements for an in-home trial, or at the discretion of the evaluating SLP.

2) Availability: Loans are available on a first-come, first-serve basis and are subject to approval by Forbes AAC. 

3) Duration: Equipment is available for a 2-week period unless the End User’s funding source requires a trial of a different length. 

4) Security: The customer must submit a credit card number as security to this agreement.

5) Required Documentation: Forbes AAC must receive all required documents prior to issuing a confirmation on the booking. 

6) Return: Loans to end users must be return shipped on or before the date specified on their order. A $250 late fee will be imposed on orders not return shipped by their due date.

7) Damages: The customer agrees that extensive damages or total loss of equipment are the financial responsibility of the customer. 

Regarding Loans to Clinicians: 

1) Purpose: Loaned equipment is for the purpose of assessments with end users who plan on procuring their own AAC device, pending a successful evaluation. The device is to stay with the clinician and not go home with the end user. 

2) Availability: Loans are available on a first-come, first-serve basis and are subject to approval by Forbes AAC.

3) Duration: The duration of the loan is generally 2 weeks but can be ongoing for AAC intensive clinics.

4) Consideration: Forbes must approve all requests and will do so on a case-by-case basis.

5) Review: For long term loans in excess of 4 weeks, Clinician agrees to provide (upon request) data pertaining to the usage of the device. Typically, data will be requested every 4 weeks.

6) Timely Responsiveness: Clinician agrees to respond in a timely manner to requests pertaining to the order.

7)  Return: The order must be return shipped on or before the date specified on the order; however, it is mutually understood that Forbes may require that the device be returned at any time. A $250 late fee will be assessed if the order is not returned on the due date or upon reasonable request; an additional $250 fee will be assessed on a weekly basis until the equipment has been returned. 

8) Damages: Customer agrees that extensive damages or total loss of equipment are the financial responsibility of the customer.